Massachusetts Municipality Chooses HP for Performance and Reliability
When reliability and performance matter most, HP laptops deliver. This case study highlights how a Massachusetts municipality relies on HP laptops to ensure seamless operations. Read this customer story to learn how HP can achieve similar results for your organization. For additional guidance, contact Intech Southwest Services to discuss how HP laptops can meet your needs.
Why did Mansfield choose HP devices?
Mansfield chose HP devices primarily for their reliability and performance. The town needed fast, dependable laptops that could support both office and field workers without frequent issues. Doug Collette, the network and technical support engineer, noted that HP laptops have consistently held up well in various environments, with many devices lasting five to seven years in the field.
How did COVID-19 impact technology needs?
The pandemic forced Mansfield to quickly reassess their technology, shifting from desktop computers to laptops to enable remote work. The IT team sought devices that were reasonably fast and reliable, allowing employees to manage their workloads effectively without delays, which was crucial for maintaining city operations.
What factors contribute to device reliability?
Mansfield's IT department focused on the overall reliability of devices, including performance consistency and durability in harsh environments. They conducted research and trials with various brands, ultimately finding that HP laptops outperformed others in terms of user satisfaction and longevity, as well as providing effective customer support when issues arose.
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